Secure Tech carried out a detailed and comprehensive consultancy aimed at a complete review and revamping of KPLC’s large ICT infrastructure which is spread all over Kenya. The consultancy used detailed study of KPLC business processes, ICT systems, infrastructures including hardware and software
systems, network infrastructures, and HR profiles to come up with a detailed implementation plan and road map for KPLC.

The consultancy process was three-pronged. In the first phase, a conceptual roadmap was provided to KPLC management after a very thorough diagnostic study of existing KPLC assets. This conceptual framework included a ‘laundry list’ of several ICT applications and initiatives that could add value to KPCL in terms of its strategic objectives of greater customer acquisition, revenue maximization and cost reduction. Several ‘out-of-the-box’ and futuristic initiatives were also included, aimed at encouraging forward-looking thinking within KPLC so that all ‘possible’ options could be weighed and analyzed before focusing on the ‘probable’ options for actual implementation.

In the second phase, a subset of the more significant as well as more rapidly implementable ICT systems was finalized in consultation with KPLC, and detailed technical specifications were generated which could easily be converted into legal RFP documents.

The final phase provided budgetary analyses of each of these ’selected’ systems and came up with budgetary estimates which KPLC management could use to do budgetary planning and start procurement cycles. In this phase, key vendors in the major solution segments were discussed thoroughly with regard to their various merits and de-merits (technology, price competitiveness, support infrastructures, etc.). The widely reputed Gartner Magic Quadrant was extensively used in these analyses.